THE CHALLENGE
The particular challenge faced by Nespresso is how to cope with the vast number of daily customer deliveries. The packages are individually put together (or “picked”) in accordance with the wishes of Nespresso customers. At the same time, there are also lots of incoming deliveries to contend with. This calls for ingenious logistics that are beyond the grasp of many companies.
The challenge: ● Lots of small deliveries ● 1,000 articles have to be stocked
● Products must be delivered to customers quickly ● Products must be handled with extreme care (no marks/scratches, packaging must always be arranged so logo points upward)
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