Kärcher: Transparency at the touch of a button

THE SOLUTION

The “ myGW ” customer portal unites communication, information, and real-time services in a single digital platform, thereby offering maximum efficiency and transparency.

Summary of services:

● Track & Trace, incl. ETA: The consignment’s status, location and expected time of arrival can be accessed online at any time; details about the consignment can be shared with third parties by means of a link ● Standardized communication: Inquiries go to the right place directly; communication history visible to all participants ● Document management: Online access to all relevant documents (invoices, PODs, etc.)

● Warehousing: Current stock availability in real time

● eBooking: Electronic order management

● Calculation: Determine transport prices online

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